1.ExecutiveSummary

　-1.MarketOverviewandDefinitions

　　--1.Overview

　　--2.Definitions

　-2.SummaryofMajorFindings

　　-1.MarketandTechnologyTrends

　　--2.OutsourcingversusOut-tasking

　　--3.OutsourcingTrends

　　--4.KeyMarketTrends

　-3.MarketSegmentAnalysis

　　-1.GovernmentSegment

　　--2.IndustrialSegment

　　--3.CommercialSegment

　　--4.TransportationSegment

2.AnalysisofIntegratedFacilitiesManagement(IFM)ServicesMarketinSingapore

　-1.MarketAnalysis

　　--1.EconomicBackgroundoftheCountry

　　--2.MarketOverview

　　--3.MarketEngineeringMeasurements

　-2.MarketDynamics

　　--1.MarketChallengesI

　　--2.MarketChallengesII

　　--3.MarketDriversI

　　　---a.GovernmentTransparencyBoostsDemandforIFMServicesandDrivesRevenues

　　　---b.CorporateRestructuringtoBenefitLocalandInternationalIFMParticipants

　　　---c.TheRealEstateInvestmentTrust(REIT)MarketBenefitingIFMParticipants

　　　---d.ForeignIFMParticipantsIncreasingtheLevelofCompetitioninSingaporeandBoostingDemand

　　--4.MarketDriversII

　　　---a.SpecializationofServicesBoostsIFMServicesMarket

　　　---b.CompetitivePressureRequiresOwnerstoLowerTotalOperatingCoststhroughIFMServices

　　　---c.FocusonEnergyManagementand'GoingGreen'BoostingDemandforIFMServices

　　　---d.BetterInfrastructurewithInternationalStandardsMakingIFMaMust-haveService

　　　---e.OutsourcingLaborandVendorManagementSustainingMarketGrowth

　　--5.MarketRestraints

　　　---a.PotentialMarketSizeintheComingDecadesLikelytoStifleGrowth

　　　---b.ReluctancetoChangeChokingDemandforThird-partyIFMServiceProviders

　　　---c.LaborPressuresLikelytoLimitMarketPotential

　　　---d.GlobalContractsHinderingLocalIFMParticipants

　　　---e.BureaucracyofLargerOrganizationsandCertainGovernmentDepartmentsHinderingFairPlaybetweenIFMParticipantsinSingapore

　-3.KeyMarketTrends

　　--1.KeyMarketTrends

　　--2.CompetitiveTrends

　　--3.PricingTrends

　　--4.TechnologyTrends

　　--5.TenderingTrends

　-4.TheCompetitiveAdvantageofLocalFirms

　　--1.CompetitiveAdvantage

　　--2.Specialization

　　--3.CustomerRelationshipManagement

　　--4.LocalContent

　　--5.LowerOverheads

　　--6.ControllableServiceQualityandValueforMoney

　-5.Third-partyManagementMarket

　　--1.Third-partyManagementMarket

　　--2.CategoriesofThird-partyManagement

　　--3.CommonThird-partyManagementServices

　-6.BenefitsofThird-partyManagement

　　--1.BenefitsofThird-partyManagement

　　--2.IntegratedFacilitiesManagement(IFM)ServicesOfferaVarietyofProducts

　　--3.ExpectedBenefitsofThird-partyManagement

　　--4.In-houseversusOutsourcing

　　--5.AdvantagesofIn-houseFacilityManagement

　　--6.AdvantagesofContractingtoThird-partyProviders

　　--7.OtherIssuestoConsider

3.TrendsandForecastsforIntegratedFacilitiesManagement(IFM)ServicesMarketinSingapore

　-1.MarketOverview

　　--1.MarketOverview

　　--2.StrategicRoleoftheIntegratedFacilitiesManager

　　--3.KeyFindings

　-2.RevenueForecasts

　　--1.RevenueForecasts

　　--2.ServicesnotIncludedinRevenueForecasting

　-3.TrendsbyServiceTypes

　　--1.JanitorialServiceSector

　　--2.MechanicalandElectricalServicesMarket

　　--3.SecurityEnvironmentalLandscapingandOtherServicesSector

4.End-userAnalysisforIntegratedFacilitiesManagement(IFM)ServicesMarketinSingapore

　-1.IntroductionandOverview

　　--1.End-userMarketInformation

　　--2.SwitchingPerspectiveandStrategicUnderstanding

　-2.KeyTrendsbyEnd-userVerticals

　　--1.End-userVerticals

　　--2.IntegratedFacilitiesManagement(IFM)inCommercialOfficeBuildings

　　--3.IntegratedFacilitiesManagement(IFM)inCommercialRetailSegment

　　--4.IntegratedFacilitiesManagement(IFM)inEducationalFacilities

　　--5.IntegratedFacilitiesManagement(IFM)inHealthCareFacilities

　　--6.IntegratedFacilitiesManagement(IFM)inIndustrialandGovernmentFacilities